PRIOR TO ARRIVAL
If you are a new client having any medical records or vaccination records available will be a great help in understanding your pets history. This allows the Doctor to understand what medical issues or vaccination needs are necessary in order to best treat your animal.
If we are going to need a fecal sample, and you can collect this the day we will be arriving, that is much easier on your pet. If not, we can usually get a sample. If we need a urine sample from your pet, we ask that you do not allow them outside or near a litter box close to our arrival time.
It can also be helpful to confine your feline friend in a small room prior to our arrival so they are easier to find